Privacy Policy

General Terms

This Privacy Policy defines how Fam Cozinhas may use the information you provide or that we obtain through this website (www.famcozinhas.pt) or through other communication channels.

This Privacy Policy should be read in conjunction with our Terms and Conditions. All definitions used in the Terms and Conditions shall apply to this Privacy Policy unless otherwise stated.

If for any reason you do not accept our Privacy Policy or do not agree to comply with the Terms and Conditions, please stop using this website immediately and you can always contact us via e-mail geral@famcozinhas.com.

Please note that our website and other brandit digital platforms may contain links to third-party websites/digital platforms that are provided for your convenience.Brandit is only responsible for the privacy, data protection and security practices of our own websites/digital platforms, so we recommend that you check the privacy and security policies and procedures of each of the other websites/digital platforms you visit.

Personal Data

When you visit our website we may ask you to send us some mandatory personal data.

Personal data is specific information about personal or factual characteristics relating to an individual who can be identified from that data. This includes, among other information, name, address, telephone number and date of birth.

Information that does not allow you to be identified or that cannot be directly linked to your identity is not considered personal data.

How and why we use your personal data

We will process the personal data you provide in accordance with this Privacy Policy and data protection regulations in compliance with Portuguese Law no. 67/98 of 27 October 1998 (Law no. 67/98), which complies with Directive 95/EC of the European Parliament. You agree to the use of your personal information for the following purposes:

• contact you through publications, direct marketing materials and invitations to events that may be of interest to you (you can unsubscribe from such communications at any time by sending an email to geral@famcozinhas.com with ‘Unsubscribe’ in the subject line of the email). All our communications also include an ‘unsubscribe’ link.
• checking and preventing fraud;
• track your activity on our websites/digital platforms;
• personalise and improve your experience on websites/digital platforms;
• when required by law or to meet the requirements of a regulator.

When you interact with our digital platforms we also automatically collect all the data below about your visit. This collection is done primarily to help us better understand how our customers use our digital platforms in order to allow us to create better content and more relevant communications:

• How you accessed our digital platforms and the internet protocol (IP) address used;
• Browser type, versions and plug-ins and operating system;
• The path travelled by our digital platform, including which links were accessed and all searches made, how long you stayed on a page and other page interaction information;
• Which videos are watched and for how long;
• Which content has been liked and which has been shared;
• Which adverts you have seen and responded to;
• What push-up messages you may have seen and replied to;
• Signature status;
• Data collected from any completed form;
• From the IP address used to access our digital platforms, we can conclude which country you are located in and we can analyse which activity determined the execution of specific operations on our digital platforms (for example, downloading an application).

Disclosure of your personal data

In order to promote our products and services or to fulfil contracts, we may need to appoint another organisation to process your personal data on our behalf. These operations may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies or postal collection and distribution companies.

We may also share your data with third parties:

1. if there is a legal or regulatory duty to do so;
2. if it is necessary to do so in order to enforce our Terms and Conditions or other contractual rights;
3. to legally assist police or security services in the prevention and detection of crime or terrorist activity.

We may share your personal data with our partners, who have been carefully selected and may occasionally change. However, we only share data if you have consented to receive marketing related to our partners or if one of the conditions in the paragraph above applies.

Some of the organisations to which we may disclose your personal information are located outside Portugal and the European Union, in countries that may not have laws that protect privacy rights as widely as in Portugal. If we transfer your personal data to other territories, we will take appropriate steps to ensure that it is protected with this Privacy Policy.

If your data is disclosed to third parties, we guarantee that your information is adequately protected.

Cookies: what they are and how we use them

Under the terms of Law 41/2004 of 18 August, amended by Law 46/2012 of 29 August, the storage of information and the possibility of accessing information stored on a user’s terminal equipment is permitted within the legal terms.

In fact, like many other website operators, we use the standard technology called cookies (small particles of information that are stored by the browser on your computer and are used to record your browsing on this website on each visit).

Cookies do not attach themselves to your system or damage your files. Most browsers automatically accept cookies; there is a simple procedure in most browsers that allows you to reject or accept the functionality of cookies. However, we would like to point out that if you switch off the cookie functionality, this may limit your experience on our website.

Furthermore, this website uses the Google Analytics service to record and store types of user behaviour. Google Analytics is an analysis service developed by Google Inc. (‘Google’), which uses cookies, transferring and storing information on a server in the United States of America. This service may only use this information to evaluate your use of this website, create reports on website activity and provide other services associated with the use of the website and the Internet to the website operator. The IP address transmitted by your browser to Google Analytics will not be combined with other Google data. As indicated above, the user can prevent cookies from being stored, although this may affect the functionality of this website.

Right of Opposition

If you wish to exercise your right to object to any aspect relating to your personal data or this Privacy Policy, please write to us at geral@famcozinhas.com. As a last resort, you can contact the National Data Protection Commission (CNPD).

Changes to this Privacy Policy

Our aim is to meet high standards of security and privacy and therefore our policies and procedures are constantly under review. We may change this Privacy Policy whenever it is deemed appropriate and necessary. In fact, we recommend checking this page regularly to read and analyse the latest version.